WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "The salesman that came out was pleasant and friendly. They definitely want to close the sale and they tend to quote the “full price” higher to make the final number/deal look really good. Don’t be put off by these sales tactics though because the reality is that the quoted price for the work they did for me was very good. In fact, what they quoted me for both the rubber roof install and all of the gutter work was only slightly higher than what I was quoted by three othe companies for the roof alone. The crew that came out to do the roof was punctual and professional. They got the work done in a day and left a clean work area. Unfortunately, when they replaced the plywood for the new roof, they altered the fascia on the front soffit. So the soffit was basically dangling down because it was unattached to anything. I called and spoke to Scott the foreman and after sending pictures he guaranteed me that they would make it right. A few days later, the gutter folks same out and installed new outputs throughout the house and leaf guards on all of the gutters. They did not install the final output pieces to run the water away from the foundation of the house but the soffit still needed to get done anyways. A day later, they called to have a gentleman come out to fix the soffit since he was freed up after completing his work. In a matter of hours, he installed a new soffit and it looked beautiful! He also installed the remaining outputs on the gutters and flashed the front porch roof which was the final job that had to get done. Later that night, I tried to turn on my back porch lights and they basically tripped the breaker over and over. There was an old outlet underneath the soffit and a flood light that had not been used that might have gotten damaged during the soffit install. My wife called Scott again and within a day the same gentleman that did the soffit work was back out. He removed the old flood light and outlet, capped off the electrical and cleaned up the install. The back light porch lights worked again and the soffit was still in perfect condition. At that point, I paid the remaining cost of the job and all was done. Considering the things that went wrong, Aspen handled things as well as any company I’ve ever dealt with. They are extremely customer service focused and generally appreciate the fact that you’ve chosen to spend money with them. My house is nearly 100 years old so I don’t expect all things to go perfectly but the way Aspen responded to our concerns has made a repeat customer out of me. It has since rained heavily for the last few weeks since the job was done and the roof installation has been perfection and our gutters have never worked better. I can’t recommend Aspen enough."

  Homeowner, Roof Installation in Columbia, PA

  2020-03-03

• 5★★★★★ - "Great experience from beginning to end. Total roof replacement, new gutters and downspouts, and gutter guards. Installation was fast and very professional.
  Thank you to the workers and all the people involved for the quality work and your kindness. A special thanks to Adam for getting red drip edge for the roof. Very thoughtful.
  I will be contacting Aspen in the near future for other projects and would definitely recommend them to others."

  Y. Barnes in Hamburg, PA

  2023-02-27

• 5★★★★★ - "The crew from Truck 7 came out on time and started promptly to remove our old windows and replace them with new ones. They cleaned everything as they went along and the trim work around the windows was done by a craftsman of his trade. An outstanding job that they did and as we get more windows I would have them back anytime and it was great working with the company too."

  Albert Hall

  2021-05-17

• 5★★★★★ - "Mark was awesome in explaining the whole process. Everyone in the office was great to answer questions. Dave and Tammy were great. We were really pleased with the quality of work and love our new roof. Will definitely be recommending to others."

  Nathan R

  2021-03-08

• 5★★★★★ - "Positive experience, windows look great, installation crew did fine job. Recommend Aspen to family and friends"

  William B., Window Installation in Lancaster, PA

  2020-12-04

• 5★★★★★ - "Replacing doors and windows was a new thing for me and a big decision. I was so pleased with the salesman (Wes) that came out to show me the products, he was very nice, in fact, I didn't encounter anyone in the company that wasn't professional and pleasant. The door guys, window guys, and Tammy in the office were great. I am very pleased with how quickly the work was done and it made my little house look so much better. I highly recommend this company. Thanks, everyone at Aspen!!!"

  Phyllis Figgins

  2020-12-01

• 5★★★★★ - "Wonderful very polite worker and excellent results."

  Donald C., Roofing in Lancaster, PA

  2020-11-18

• 5★★★★★ - "I had my entire roof replaced and they did an amazing job. I am sooo pleased with the outcome. The only thing I will say is the nails that were left behind were annoying. I didn't want to get a flat tire. I was told they would take a magnet and pick up the nails but all they really did was use a blower to clean. Overall it was a good experience and I would recommend the company to friends and family."

  Lez

  2020-11-09

• 5★★★★★ - "Aspen did a roofing job and trim work on my home. Very quick and professional service. Made sure the job was cleaned completely afterward and stuck to their schedule. I have other jobs coming up that I will be calling them to do."

  Larry M. in Annville, PA

  2020-08-06

• 5★★★★★ - "Aspen came out quickly even with the pandemic in full swing to address our need for a new roof quickly. They were patient as we shopped around. The warranty for materials and workmanship was unbeatable by any other company. Our salesperson did everything he could to work with us on price. Even though Aspen was still the highest price, we went with them based on the quality of salesman, warranty length and transferability, and recommendation from a friend who used their services."

  Melissa Runkle in York Haven, PA

  2020-06-04

• 5★★★★★ - "Found Aspen very easy to work with, though I did feel that I had to chase them down a bit to schedule the work. Once scheduled though, they worked very quickly and I'm pleased with the results. They did a great job cleaning up - not only was it like they'd never been here, my yard actually looked better than it did before they started!"

  Homeowner, Roofing in Paradise, PA

  2020-03-03

• 5★★★★★ - "Very good, Speedy tear off and replacement on roof. Efficient in a short amount of time. Very fair price. Very good response and prompt. Everything was done well . There was a minor repair needed but they promptly came in and repaired the inside of the ceiling."

  Homeowner, Roof Replacement in Stevens, PA

  2020-03-03

• 5★★★★★ - "We are very satisfied with our roofs we had done and are happy to be getting more work done"

  Donna K., Roof Replacement in Allentown, PA

  2020-02-18

• 5★★★★★ - "We were satisfied with everything. Everything went smoothly!"

  Marianne C., Roofing in Bath, PA

  2020-02-18

• 5★★★★★ - "We just wanted to thank Aspen roofing for an excellent job!!! We had a hiccup and they straightened everything out right away. A special thanks to Scott who came out personally to check on the job. He was awesome. Thank you once again!"

  Sarina T., Roofing in Harrisburg, PA

  2020-02-18

• 5★★★★★ - "I get comments about the front windows, they are very nice and the installers cleaned up after themselves! I am happy with the windows and I would recommend Aspen to others!"

  Mary W., Window Installation in Kirkwood, PA

  2020-02-03

• 5★★★★★ - "The windows are great and would love to do the rest of the house. The installers were great as well and we would refer Aspen to others!"

  Lisa B., Window Installation in Martinsburg, WV

  2020-02-03

• 5★★★★★ - "My husband and I are very pleased with the results of replacing our home gutters, soffit and fascia and adding gutter guards for maintenance-free living. Aspen has gone above and beyond to accommodate us whether it was phone calls, emails and returning my calls promptly. That is, in my opinion, the best customer practices to achieve and maintain your companies integrity and reliability. We want to thank the Aspen Home Improvement team for the pleasant experience."

  Annette D., Gutter Replacement in Dallastown, PA

  2020-02-03

• 5★★★★★ - "Very pleased with service. I just signed contract last Friday and have a new roof yesterday. Crew was very thorough, courteous and cleaned up the area thoroughly. They found issues that I was not aware of (skylights) and was able to bring replacements very quickly. Thank you!"

  Anita B., Roof Replacement in Mechanicsburg, PA

  2020-02-03

• 5★★★★★ - "Excellent service from start to finish. My new picture window with two double-hung was installed and the entry door jamb was repaired. The windows block out cold air and are very good. They cleaned up there work area very thoroughly when the job was completed."

  Curtis G., Window Installation in Philadelphia, PA

  2020-02-03

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